DuPage Wireless Terms of Use

Phone: 630 973 6087

DuPage Internet provides what you need to make the web work for you:

Privately and locally owned with a stake in the communities we serve

Not a telco

Point-to-point connection (no wires) to your building

Fast - up to 14Mbps service

More reliable than Cable, DSL and Satellite

Secure - High level authentication and encryption. VPN ready

Always on - no waiting to dial in. Lowest latency of all options

7/24 Customer Support

Web based email

Mobile - Can be used with a laptop, wireless router and network card

Affordable - price to speed ratio second to none

Home or Business - Service Packages to suit your needs

Wireless Internet access

DuPage Internet Terms of Use

DuPage Internet accounts may not be used for activities which are illegal or harmful to other Internet users or networks, including (but not limited to) activities listed below. DuPage Internet may filter, suspend or terminate accounts as necessary to stop such activities.

Sending unsolicited bulk email a.k.a. "spam".
Spamming newsgroups.
Attempts to break into other computers or networks including hacking, portscanning, rootkits, trojans, session hijacking, etc.
Denial of service attacks on other networks.
Intentionally transmitting viruses or worms.
Faking IP addresses or email headers.
Transmitting, posting on a website, or sharing via P2P networks any of the following - bootleg software a.k.a. "warez", pornography, or hate literature.
Transmitting, posting or sharing copyrighted material without the approval of the copyright holder (see DMCA policy below)
Libel or slander.
Attempts to obtain products or services fraudulently.
Any of these activities performed by others with access to your computer or Internet account.

DMCA Policy

Internet services are provided on a best-effort basis. Outages or performance degradation can occur due to circumstances beyond our control, and we cannot be held responsible for consequential damages. Our liability is limited at most to a prorated refund.

Access to the Internet includes access to offensive material, spam, viruses, hackers, vice, get-rich-quick schemes, hoaxes and fraud. Even though we may offer services like spam and virus filtering, they are not foolproof. We just provide the connection to the Internet, you are responsible for how you use that connection. We cannot take responsibility if you are offended, cheated, infected or hacked by third parties on the Internet

What is WiFi ?

How WiFi Works

Why it's Better

What is WiFi?

Wi-Fi is a wireless-technology brand owned by the Wi-Fi Alliance which promotes standards with the aim of improving the interoperability of wireless local area network products based on IEEE 802.11 standards. Common applications for Wi-Fi include Internet and VOIP phone access, gaming, and network connectivity for consumer electronics such as televisions, DVD players, and digital cameras.

How WiFi Works

Wireless Internet Access uses high-frequency radio technology to transmit and receive data to and from your home or business. There's no telephone line and no dialing; you're always connected. A small antenna/radio transceiver is mounted on your home or office building which establishes the connection with one of our broadcast locations. Because the radios require a clear "Line of Site" between the transmitting and receiving antennas, The antenna/radio transceiver is typically mounted either on the roof or chimney or, if one exists, on an existing television antenna mast. If you live in an area that is a low land (hills in the way) or with a lot of trees blocking the vision to the Main Antenna site we have a solution for you if you are within 3 miles of our Antenna. This solution allows signals to propagate through the tree areas and in many cases over and around hills to give you access.

Why DuPage WiFi is Better

We GUARANTEE a one hour response time to network emergencies.

When your employees are not working due to network failure, you need to be back online ASAP! Within two hours, we will respond and start working on the solution to your problem. We offer remote monitoring of your computer network 24 hours a day 7 days a week to prevent problems before they disrupt your business.

We have the talent and skill to solve any technical problem.

Whether you need help selecting an accounting program, designing a new network, solving a printer problem, or securing your data, you can count on us. An experienced technician and an account representative will provide you the highest level of service.

Our support personnel are qualified professionals with proven years of experience.

Our technicians maintain vendor certifications. We evaluate our staff’s skill set to ensure we meet your requirements. You won’t find a better qualified team of professionals anywhere.

We keep your computer systems up and running when you need them.

Network upgrades, patches, and installs require that your computer network to be shut down on a regular basis. We schedule our technicians to perform this work after business hours so there is minimal disruption to your business.

We evaluate and document your network.

We perform an evaluation where we assess and document your computer network. When finished, this document will contain the network diagram, switches, server, printers and workstation information. Basically, any device attached to your network will be documented. We use this information to provide you the highest level of service.

Check for local coverage.

Fill in the form below and we'll get back to you right away with info about coverage in your area. All fields are required to be filled in to evaluate your request.